Booking Terms & Conditions

Deposits

An initial deposit is required within 14 days to confirm your booking.

Unfortunately, deposits cannot be refunded or transferred.

        

For group residential stays:                                  £100 per night

For individual residential stays:                              £50

Day groups of up to 15 people:                              £50

Day groups of more than 15 people:                    £100

 

Payment of Balance

Full payment is due seven days before the commencement of the stay/conference and can be paid by cash, cheque, debit or credit card.

 

Final Numbers

Confirmation of your final numbers, room list, programme and dietary requirements must be confirmed in writing two weeks prior to your event.

 

Cancellation

All cancellations must be confirmed in writing. 

Sadly, we must charge for cancelled bookings, both partial and full.

We advise guests to take out appropriate insurance to cover their stay in the event of cancellation or curtailment.

 

Residential cancellation

More than 9 months notice                   initial deposit forfeited

6 – 9 months notice                              20% of the total cost

4 – 6 months notice                              50% of the total cost

2 weeks to four months notice          75% of the total cost

Less than 2 weeks notice                    95% of the total cost

 

Day cancellation

1 – 3 months notice                            50% of the total cost

Less than 1 month’s notice                75% of the total cost

 

Private Guest

Less than 1 month notice                  75% of the total cost